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Courtesy of Carestream Health

Carestream Imaging System Wins Top Rating From KLAS

Elizabeth Hofheinz, M.P.H., M.Ed. • Fri, January 19th, 2018

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KLAS Research, an independent research organization that monitors healthcare vendor performance based in Orem, Utah, has recognized Carestream Health’s Radiology PACS (picture archiving and communication system) module of the Clinical Collaboration Platform as a top performer in the KLAS PACS 2017 Report.

The highlight? More than 90% of hospitals with a Carestream PACS said they would buy the system again and noted that Carestream, based in Rochester, New York, is part of their long-term plans.

According to Carestream, “The report spotlights Carestream’s ‘highly regarded technology’ as a key differentiator, while its Radiology PACS module of the Clinical Collaboration Platform earned high marks for ease of use and product quality as well as overall customer satisfaction.”

A user quoted in the KLAS report states that “Carestream has a plan for the future of our organization, and they are always able to answer questions…and frequently solicit our opinions about what would be helpful in future versions.”

“Carestream continues to expand its platform and plans to introduce the Workflow Orchestrator module in the first quarter of 2018. Instead of radiologists spending time looking for what exam to read next, each exam will be sent to the most appropriate radiologist. This workflow maximizes the probability that exams are read according to the right priority, the right subspecialty and the best relationship within the defined service level agreement.”

Ludovic D’Aprea, Carestream’s global general manager for Healthcare Information Solutions, told OTW, "The positive feedback we see from customers about our PACS systems is significant for orthopaedic care providers since it is tangible proof that our platforms are easy to use and help streamline workflow.”

“Our Vue PACS offers exceptional functionality including surgical templating and 3D imaging, and we are able to connect different PACS systems to allow for the exchange of prior patient images. In addition, we offer a flexible digital radiography portfolio capable of addressing the varying needs found in orthopaedic practices of all sizes.”

“With the prevalence of musculoskeletal conditions among people of all ages, investing in a combination of high-quality diagnostic imaging modalities and a top-performing IT system is a smart decision."

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