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Change Healthcare Wins 3 KLAS Awards for Top Performers

Tracey Romero • Mon, February 5th, 2018

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Change Healthcare recently announced that three of its products, Quality Performance Advisor, ANSOS Staff Scheduling and True View, each earned top ranking in the 2018 Best in KLAS Awards: Software & Service annual report. The company, headquartered in Nashville, Tennessee, is a healthcare technology company that offers software, analytics, network solutions, and technology-enabled services for the healthcare systems. Learn more here.

Quality Performance Advisor earned the designation “Best in KLAS” for the Payer Quality Analytics Segment. According to the press release, Quality Performance Advisor “provides quality measurement analytics and supporting intervention tools for health plans and risk-bearing providers, enabling organizations to meet regulatory requirements, ensure appropriate reimbursement and elevate care quality.”

ANSOS Staff Scheduling was named “Category Leader” in the Scheduling: Nurse & Staff Segment for its management system that allows hospitals to match staffing to demand while maintaining fair scheduling practices.

In addition, True View was a “Category Leader” in the Healthcare Price Transparency Segment for its ability to integrate into health plan wellness programs and benefits tools and provide important information like cost and quality reviews on prescriptions and medical services.

"KLAS ratings reflect the voice of our customers, making this recognition a highly credible source of feedback as we strive to continuously improve our products and services," said W. Thomas McEnery, Change Healthcare executive vice president and chief marketing officer, in the release.

"The insights we gain through direct customer interaction and industry reports like KLAS are invaluable in helping us to focus energy and investment in the customer experience where it's needed most, while also building upon the trusted relationships that lead to delivering greater value."

The annual "Best in KLAS Awards: Software & Services" report uses feedback from thousands of healthcare professionals nationwide to recognizes vendors in a variety of categories for their excellence in quality and customer service and for their ability to provide technological solutions that help health organizations achieve better outcomes.

"Best in KLAS is more than a ranking. It is a recognition of vendors committed to delivering superior solutions," Adam Gale, president of KLAS, said in the release.

"It gives voice to thousands of providers as well as payers who are demanding better performance, usability and interoperability in healthcare technology."

KLAS Research is a healthcare information technology data and insight company located in Orem, Utah. Learn more here.

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