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Jennifer Mitzner / Courtesy of Hoag Orthopedic Institute

Jennifer Mitzner New CEO of Hoag Orthopedic Institute

Elizabeth Hofheinz, M.P.H., M.Ed. • Fri, November 10th, 2017

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Jennifer Mitzner, recent senior vice president and CFO of St. Joseph Hoag Health, is the new CEO of Hoag Orthopedic Institute (HOI) in Irvine, California. Mitzner will succeed Dr. Carlos Prietto, a founding partner and practicing orthopedic surgeon at HOI who was acting as Interim CEO.

As Dr. Prietto said in the November 6, 2017 news release, “Jennifer has been a part of HOI since its inception, having been a valuable member of our Board of Directors. She knows and understands the operations and culture of HOI intimately, and her vast experience and industry expertise in aligning quality, clinical outcomes and cost will lead HOI into the future.”

At St. Joseph Hoag Health, Mitzner “provided key financial and strategic leadership, including risk and value-based payment models. Previously, she served as the Senior Vice President Corporate Services & CFO at Hoag Memorial Hospital Presbyterian where she oversaw all financial operations and served in an executive capacity on multiple governance committees. Prior to her Hoag positions, Mitzner worked with KPMG in Orange County, California, in the firm’s Healthcare Advisory Practice.”

“In addition to her experience on the HOI Board of Directors, Mitzner previously served on the Board of Directors for Share Our Selves, a nonprofit, volunteer-based organization serving the impoverished and working poor populations of Orange County, California. Mitzner received her Master of Public Administration degree from the University of San Francisco and Bachelor of Business Administration, with a major in accounting from Texas Christian University. Mitzner is also a certified public accountant.”

Asked about her prior experience, Mitzner told OTW, “I look to three former roles I’ve played or “hats” I’ve worn:

1) Founder/Director: As a health care executive involved with the original formation of HOI, I have a deep understanding of, and conviction for, the original vision of high value orthopedic surgical care. I bring a ‘founder’s mindset’ and also have deep insight into the culture of HOI and the ‘secret sauce’ that continues to allow HOI to differentiate on outcomes and experience.

2) Chief Financial Officer & Managed Care Contracting: As a system CFO with executive responsibility for health plan contracting I possess deep experience in value based payment and risk. As a member of the IHA [Integrated Healthcare Association] bundled payment initiative, I participated in then-disruptive bundled payment development in orthopedic surgery. HOI is an organization intentionally disrupting status quo in the pursuit of high value care.”

“3) Regional system executive: As a regional executive (CFO) in a large health care system, I know the inherent complexities of bringing disparate organizations and parties together and have developed extensive experience in developing sustainable partnerships. I have also lived the paradox of size and as a result, know the value of institutional nimbleness inherent in HOI’s size and organizational mindset.”

“Orthopedics is on the eve of major disruption as a result of the shift from inpatient to outpatient procedures, increasing transparency on price and outcomes as well as overall health care cost pressures. The first 90 days I will be listening, diagnosing and developing a point of view on strategic direction. The next 3-6 months I will be engaging the organization in shaping our future through a strategic planning process such that as orthopedics, and health care in general is disrupted, HOI is best positioned to lead the market in terms of best in class outcomes and experience delivered within a value-based, price competitive landscape.”

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