New App Coordinates Care in Bundled Programs
Elizabeth Hofheinz, M.P.H., M.Ed. • Fri, August 5th, 2016
Thanks to a new application from ViiMed, surgeons, nurses, and clinical coordinators can have real-time communication with patients. The cloud-based application, EXTEND, connect patients and caregivers in bundled care programs.
As indicated in the August 1, 2016 news release, “On April 1, 2016, CMS [Centers for Medicare and Medicaid Services] announced a new model that tests bundled payments for total hip and total knee replacement surgeries. With an aim to improve care coordination and quality from pre-hospitalization through recovery, the Comprehensive Care for Joint Replacement (CJR) model applies to over 800 hospitals in 67 geographic areas. Hospitals in these areas are now accountable for the quality and cost of care throughout a patient’s entire treatment process, with financial incentives and penalties based on compliance. The rule was recently expanded to include hip and femur fractures, as well.”
“Initially, EXTEND will help hospitals meet CJR standards by facilitating care team coordination and improving patient satisfaction and outcomes. Using automated coaching programs, personalized video education, and secure messaging, care team members (i.e., surgeons, nurses, and clinical coordinators) can collaborate with each other and with patients anytime, anywhere. Automated alerts and coordinator dashboards help providers engage the most high-risk patients using both device- and patient-reported data, reducing potential complications and readmissions. With EXTEND, providers can spend less time handling paperwork and phone calls, and more time with patients needing care.”
“This is a transformative moment for health care, ” said Phil Newman, ViiMed founder and CEO. “Digital tools like EXTEND help health care organizations meet their most challenging regulatory needs, while delivering an engaging patient experience and improving overall outcomes. We’re excited to partner with hospitals and physician practices to discover how technology can help meet their goals and drive competitive advantages for them in the industry.”
As indicated in the news release, “Health care providers using ViiMed’s technology are already driving great results like saving time in the practice, reducing uneventful follow-up visits, preventing complications before they happen, and improving communication between coordinators and patients. Additionally, the patient care program completion rate is an outstanding 87%.”
Jerrod Ullah, RN, BSN, ViiMed VP Product Management told OTW, "Our initial product rollout with Hospital for Special Surgery was an exciting milestone for ViiMed. We received very positive feedback from patients using the tool to communicate with their care teams and track their recovery progress, with a 90+% adoption rate."
"EXTEND can help orthopedic surgeons get back to what matters most: caring for patients. With better insight into patients' progress leading up to surgery and during recovery, surgeons and their teams can spot potential complications before they happen and intervene with the right patient at the right time. Physicians have so many demands on their time today, and burnout rates now top 50%, according to the latest Mayo Clinic study. EXTEND helps automate the manual, routine tasks so surgeons and their staff can focus on delivering high-quality patient care.”
“In addition, surgeons that want to participate in alternative payment models like bundled payments need patient-generated data around quality, and technology platforms like EXTEND provide that capability."