Josh Pang, former vice president of Orthopedic Sales at ConMed, is the new chief commercial officer at Holt, Michigan-based Orchid Orthopedic Solutions. While at ConMed, Pang managed the U.S. sales force for the orthopedic business; he has also worked at Smith & Nephew, Pfizer and J&J.
“One of the key enablers of Orchid’s business strategy is a focus on our customers. We know that having a strong relationship with our customers helps drive growth. To continue building on our foundation of customer relationships, I am pleased to announce the addition of Josh Pang to the Orchid Leadership Team,” said Nate Folkert, Orchid’s CEO.
Prior to Orchid, Pang held roles in original equipment manufacturer (OEM) sales, downstream marketing and people management. Mr. Pang told OTW, “One of the things I’m most excited about is understanding our customers. In previous roles, I had the opportunity to learn the root cause of why our customers were doing what they were doing, then help them solve what they were going after. In my new role, I plan to take a similar approach: understand customers’ needs and work together to meet their goals as well as Orchid’s.”
Furthermore, said Pang, “My first step is to understand Orchid’s capabilities and what we have to offer. I’ve worked in the medtech industry, but contract manufacturing is new to me. I’m looking forward to working in a different space, and I want to dig deep and understand the business. I also want to get to know the customers who are so loyal to us. What are they trying to accomplish, and how can we be responsive to and anticipate their needs? It’s all about taking care of and building relationships with customers, which has been a primary focus throughout my career.”
“Joining a company is like joining a new family. There are a lot of talented people here. I want to get to know everyone, and I’m excited to learn and grow with the organization. I really like meeting new people and figuring out how we can get better together.”
